Managing Your Account
10 articles

Written by zoe, Sherry Lin and Ashley Lin



What do I do if I have duplicate/overlapping subscriptions?

Written by zoe. Updated over a week ago
How to change my payment info?

Written by zoe. Updated over a week ago
Why does my subscription status show as "expired"?

Written by zoe. Updated over a week ago
Do I have to register a new account to reinstate my subscription?

Written by zoe. Updated over a week ago
Will the system renew my subscription automatically if I don't make the cancellation?

Written by zoe. Updated over a week ago
How do I cancel my subscription?

Written by zoe. Updated over a week ago
Why do I receive a charge even though there is no Nüli App subscription in my phone settings (App store)?

Written by Ashley Lin. Updated over a week ago
Can I get a refund?

Written by zoe. Updated over a week ago
How do I change my subscription plan?

Written by zoe. Updated over a week ago
When will my new subscription plan be activated after the change is made?

Written by Sherry Lin. Updated over a week ago